WHAT COOKIES DO WE USE?

Cookie type Key purposes
Essential These cookies are essential to the basic operation of the website and cannot be disabled because the website will not function without them. These cookies are essential to the basic operation of the website and cannot be disabled because the website will not function without them.

They are used for various functions that allow the website to operate, including:

  • – Setting language and directing a user to the correct site
  • – Basket persistence and size
  • – User identification, session ID, Log in detail to facilitate flow of data between browser and server
  • – To differentiate between user device and set layout and display of pages
  • – Redirects to new pages from old ones
  • – Order tracking
  • – Retain persistence of information in forms or online chats
  • – Facilitating payments
  • – Managing consents such as for the deployment of cookies or for marketing

Security functions including;

  • – User authentication
  • – BOT attack prevention,
  • – Visitor prioritisation,
  • – Performance optimisation,
  • – Phased release for page updates
Functional These cookies make your shopping experience easier. They enable basic functions such as seeing recently viewed products or searches.

Switching off these cookies will mean that areas of our website won’t work properly.

They are used for various functions to improve your shopping experience such as:

  • – Displaying recently viewed products or searches,
  • – Retaining previous basket contents,
  • – Allowing non-essential widgets or videos to operate,
  • – Allowing non-essential services such as store locators to work.
Personalisation These cookies help us to learn what you’re interested in so we can show you relevant content while you shop on our site. Switching off these cookies will mean you see a generic version of the website, rather than content which is more relevant to you

They are used for various functions to tailor our website to your preferences and interests, including:

  • – Visitor identification,
  • – Targeted content based on location or preferences, Targeted content based on location or preferences,
  • – To ensure consistent experience on the website,
  • – To personalise display banners,
  • – To display user generated content.
Analytics These cookies gather information such as how many people are using our site or which pages are popular to help us improve customer experience. Switching off these cookies will mean we are less able to gather information to improve your experience.

They are used to help us understand how you interact with our website, products and/or services so that we can better understand your needs. For example, we collect and analyse information about:

  • – Visitor page views or movements around the website
  • – Customer likes and preferences
  • – Online and offline purchases
Advertising These cookies help us to learn what you’re interested in so we can show you relevant adverts on other websites. Switching off these cookies will mean you will see generic advertising on other websites, rather than ads which are most relevant to you.

They are used to:

  • – Gather information from you on your device to display advertisements
  • – Measure performance of advertisements
  • – Coordinate marketing campaigns across a user’s devices
  • – Share information gathered with other advertisers
  • – Build user profiles
  • – To support ad targeting on other websites
NAME DESCRIPTION CATEGORY EXPIRY
ASP.NET_SessionId General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymised user session by the server.  Strictly necessary End of browser session
AWSALBCORS This cookie is managed by AWS and is used for load balancing. AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Same value as AWSELB. Strictly necessary End of browser session
AWSELB AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Strictly necessary 1 day
AWSALB Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Same value as AWSELB. Strictly necessary 1 day
AWSALBTG AWS Application Load Balancer Cookie: Load Balancing Cookie: Used to encode information about the selected target group. Strictly necessary End of browser session
AWSALBTGCORS AWS Application Load Balancer Cookie. Load Balancing Cookie: It includes the same information as the original stickiness cookie plus this SameSite attribute. Strictly necessary End of browser session
__CookieConsent* A JavaScript plugin that alerts users of the use of cookies on this website. Strictly necessary 90 days
_ga This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners Performance 2 years
_gid This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. Performance 24 hours
_gat This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. Performance 1 minute
vuid This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing
Targeting 2 years
__cf_bm This is a CloudFoundry cookie Functionality 0
CONSENT YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Targeting 17 years
YSC YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
Targeting Session
VISITOR_INFO1_LIVE This cookie is used as a unique identifier to track viewing of videos
Targeting 6 months